Registered Company Information
In these conditions the following terms shall have the following meaning “the Company” means Affix Workshop Works Ltd. “The customer” means the customer of the company. “Contract” means any contract for the sale of goods by the company to the customer.
Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of the company’s choosing but the company will attempt to comply with the customer’s selection. Carriage will be at cost to the customer and forms part of the invoice. AFFXWRKS aim to dispatch goods within 3 working days. Customers in the UK, please allow 5 working days to report to Several any outstanding orders, 10 working days for Europe, 15 working days for rest of the world.
Claims arising from damage delay or partial loss of the goods in transit must be made in writing to the company within 7 working days of delivery. The company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by the company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the company for examination.
If the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, the company shall at its option, replace them with similar goods, or allow the customer credit for their invoice value.
If the customer establishes that any of the goods are defective the company shall, at its option replace them with similar goods or allow the customer credit for their invoice value.
In no circumstances shall the liability of the company to the customer under this condition exceed the invoice value of the goods.
AFFXWRKS offers a 14 day returns policy from the date of receiving the goods. In this instance all refunds exclude postage costs, unless a mistake has been made by us. We regret that we are unable to offer this policy for on any Sale items unless proven faulty.
The company reserve the right to alter specifications to those stated on the website, including slight differences in colour, shade and size. The customer’s statutory rights will not be affected.